Privacy Policy

Information we gather

When you register, we record identifiers such as full name, date of birth, residential address, email, and a verified phone number, all of which are mandatory under our licensing conditions.

Transactional records, gameplay logs, device fingerprints, IP addresses, browser type, and approximate geolocation are captured automatically while you interact with the platform.

Documentation submitted for know-your-customer checks — including copies of identification, proof of address, and source-of-funds evidence — is stored within an encrypted compliance archive.

Purposes of processing

Your details are processed to operate accounts, settle wagers, run promotional campaigns you have opted into, and respond to support enquiries you submit.

We also analyse behavioural patterns to detect collusion, bonus abuse, money laundering, and unauthorised access, which is a regulatory requirement attached to our gaming permit.

With explicit consent, anonymised statistics may be shared with game studios and analytics partners purely to refine the catalogue and improve session stability.

Sharing with third parties

Payment institutions, identity verification vendors, and licensed cloud infrastructure providers receive only the minimum information required to perform their contracted role.

Disclosure to regulators, financial intelligence units, or judicial bodies will occur strictly when ordered through a valid legal instrument, and affected players are informed where the law permits.

Storage periods and your choices

Compliance records are retained for a minimum of five years after account closure, in accordance with anti-money-laundering legislation applicable to our licence.

You may at any moment request a copy of your file, ask for inaccuracies to be corrected, or revoke marketing consent through your account dashboard or by emailing the data protection team.