Terms and Conditions

Account opening and verification

Registration is restricted to natural persons aged 18 years or older who reside in a territory where remote gambling is not prohibited by domestic law.

Each player is permitted to maintain a single profile; duplicate registrations identified through shared payment methods, IP addresses, or household details will be merged or closed at our discretion.

Just Casino reserves the right to request identification documents at any stage, and to suspend withdrawal processing until verification is satisfactorily completed.

Deposits, withdrawals, and game integrity

Funds may only be deposited from payment methods registered in the account holder's own name, and third-party transfers will be reversed at the sender's expense.

Withdrawal requests are typically reviewed within forty-eight hours, after which settlement times depend on the chosen banking option and any intermediary processor involved.

All games supplied by our certified studio partners use independently audited random number generators, and the outcome of every spin, deal, or roll is final once recorded by the game server.

Bonuses and promotional credit

Welcome packages, reload offers, and free spins remain subject to specific wagering multipliers, maximum-bet caps, eligible-game lists, and expiry windows stated at the moment of opt-in.

Strategies designed solely to convert bonus funds — including low-risk wagering, structured stakes across opposite outcomes, or coordinated play between linked accounts — will void the bonus and any winnings derived from it.

Liability, suspension, and complaints

While we strive for uninterrupted service, Just Casino cannot be held liable for losses arising from connectivity failures, third-party outages, force majeure events, or scheduled maintenance windows.

Complaints should first be addressed to the player support team in writing; unresolved matters may then be escalated to the Curaçao Gaming Control Board within twenty-eight days of the initial reply.

Any dispute that proceeds beyond internal review will be governed by the laws of Curaçao, without prejudice to mandatory consumer protections available to players in their country of residence.